Got a book in mind to read but have no time to visit a library to borrow? From 12 June 2023, enjoy the convenience of our on-demand delivery service, Borrow-n-Deliver. Select available titles from our collections and have them delivered right to your doorstep for a fee. Find out how below!
The definitions of the respective order statuses are listed below for your reference.
Status |
Definition |
In Process |
We have received your order and our staff are in the process of retrieving your items. |
Ready for Delivery |
Your items have been handed over to our external logistics vendor and will be delivered to you soon. |
Delivered |
Your items have been delivered to your doorstep. |
Order Cancelled |
You will see this status if any of the following occurs:
Your order will be cancelled, and payment will not be deducted. |
Payment Authorisation Failed |
We were not able to successfully receive your payment authorisation for the order. Note that this means we will not be processing your order. |