Theme: Essential Workplace Skills

Adults & Seniors
workplaceskills
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Learning Package: Communication at Work

 

Introduction

With the right resources and tips, anyone can become a better communicator. To help you take your communication skills at work to the next level, check out the resources we have compiled here.

Did you know...

  • Communication is listed as one of the top 12 job skills for any industry1.

  • Communication refers to more than just speaking. It can be broken down into 4 broad types – verbal, non-verbal, written, and visual2.

 

Videos

 

Improve Your Communication Skills at Work: Top 5 Tips to Improve Your Professional Communication
If you often feel like your message is not getting across, or the people you speak to seem frustrated, this video can help. A career coach shares strategies such as repetition and analogies that will help you save time and energy while communicating.

Improve Your Communication Skills at Work: Top 5 Tips to Improve Your Professional Communication – Youtube (2021, Aug 24). Kara Ronin Retrieved 2021, October 18.

8 Email Etiquette Tips – How to Write Better Emails at Work
Start mastering the art of email writing with these practical ‘do’s and ‘don’ts’ – and fantasise about how you would call out your colleagues and bosses for doing some of the “don’t’s (e.g. do include a call to action in the subject line, and don’t start multiple email threads for the same project).

Source: 8 Email Etiquette Tips – How to Write Better Emails at Work - Youtube (2021, Jul 7). Harvard Business Review. Retrieved 2021, October 18.

 

Articles

Conquer Your Self-Doubt in Meetings

For those who lack confidence to share their thoughts in a group setting, a global CEO coach explains exactly how they can successfully bring up their ideas - with impact and panache, to boot.

Source: Conquer Your Self-Doubt in Meetings (2021, Jun 21). Sabina Nawaz. Published on Harvard Business Review. Retrieved 2021, October 21

 

eBooks

Supercommunicators: How to Unlock the Secret Language of Connection

Charles Duhigg (2024), Supercommunicators: How to Unlock the Secret Language of Connection, Cornerstone Press.

supercommunicators

Learn from Charles Duhigg on how to become a "supercommunicator". Master the art and science of successful communication, and unravel the secrets of steering conversations to successful conclusions and making others feel at ease.

Borrow the eBook here.

Retrieved from Libby (a myLibrary username is required to access the eBook).

 

Possible: How We Survive (and Thrive) in an Age of Conflict

William Ury (2024), Possible: How We Survive (and Thrive) in an Age of Conflict, HarperCollins.

possible

"Possible" by William Ury offers practical strategies and compelling stories to help readers effectively navigate and transform conflicts in various aspects of life.

Borrow the eBook here.

Retrieved from Libby (a myLibrary username is required to access the eBook).

 

LinkedIn Learning

linkedin-comms

Communicating with Confidence: Prepare to become a more confident communicator
Join professional speaking coach Vinh Giang in this course to gain insights, strategies, and practical techniques for cultivating impactful communication, including developing foundational skills, mastering voice and body language, and managing nervousness to communicate with confidence.

Start the course here.

 

Programmes

Hoping to brush up on your speaking and writing abilities? Sign up for the Get Professional Series of programmes at go.gov.sg/get-professional-series.

 

References

1. 12 Top Job Skills for Any Industry: Transferable Skills You Need. (2021, April 20). Indeed. Retrieved 2021, October 18 from https://www.indeed.com/career-advice/career-development/top-job-skills

2. Types of Communication. (2021, January 19). Valamis. Retrieved 2021, October 18 from https://www.valamis.com/hub/types-of-communication

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