It was late afternoon. I needed to find a specific book called WWII by an author and a lady came and approached me asking me if I needed help. I nodded at first because the lady was a total stranger to me but when she helped me found my book, I was so pleased and grateful to her. (Memory collected at the Bukit Panjang Public Library during 'The Singapore Story: My Heart, My Hope, My Home' campaign from 6 Sep to 31 Dec 2012)