Customer care : handbook for SBS drivers
Digitised Book 216.73.216.62 (0)
1986
Information About
This is a handbook for Singapore Bus Service (SBS) drivers, providing guidance on customer service, driver duty, road safety, etc.
Additional Details
- Title
- Customer care : handbook for SBS drivers
- Creators
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- Subject
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- Bus drivers--Singapore--Handbooks, manuals, etc.
- Customer relations--Singapore--Handbooks, manuals, etc.
- Publisher
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- Singapore Bus Service (1978) Ltd., 1986
- National Library Board Singapore, 1986
- Contributors
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- Singapore Bus Service (1978) Ltd.
- Digital Description
- application/pdf, col. ill.
- Provenance
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- Table of Contents
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- Introduction -- Service to customers. Safety and care of customers -- Customers relations -- Care of bus. Performance of first and last parade duties -- Good driving habits -- Record of wages -- Emergency telephone numbers.简介 -- 为顾客服务. 注意顾客安全与关怀顾客 -- 顾客关系 -- 照管巴士. 出车前与收车后的任务 -- 良好的驾驶习惯 -- 薪金记录 -- 紧急电话号码.
- Edition
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- Copyright
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- All Rights Reserved. National Library Board Singapore 2009.