Management skills : a practical handbook



Digitised Book 216.73.216.132 (0)

1995

Management skills : a practical handbook

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Information About

Part of a series of professional books to improve skills, develop people and encourage best practice at work, this handbook provides practical guidelines and information to improve employee performance, briefing skills. and managing for total quality.

Subjects

Management--Handbooks, manuals, etc

Categories

Business enterprises Workforce learning and development

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Additional Details

Title
Management skills : a practical handbook
Subject
  • Management--Handbooks, manuals, etc
Publisher
  • Heinemann Asia, 1995
  • National Library Board Singapore, 1995
Digital Description
application/pdf, vi, 489 p.
Table of Contents
  • 1. The manager as a leader -- 2. The manager's responsibility for communication -- 3. Selection interviewing -- 4. Induction -- 5. Appraisal and appraisal interviewing -- 6. Target setting -- 7. Training your staff -- 8. Involvement of young people at work -- 9. Motivation -- 10. Delegation -- 11. Decision taking -- 12. Effective use of time -- 13. Employment practices -- 14. Management of health and safety -- 15. Absenteeism -- 16. Effective discipline -- 17. Briefing skills -- 18. Managing for total quality -- Appendices. 1. Leadership action cycle. 2. Communication complications. 3. Action by managers (Communication). 4. Subjects covered by team briefing. 5. The selection interview - checklist. 6. The termination interview - checklist. 7. The board or panel interview. 8. Performance appraisal policy. 9. Appraisal - job holder's checklist...
Edition
  • Rev. & updated ed.
Copyright
  • All Rights Reserved. National Library Board Singapore 2009.