Targeted at the civil service management level, this booklet explains, in Q&A format, what WITS (Work Improvement Teams) is and how it can be carried out.
Employee-management relations in government--Singapore
Civil service--Officials and employees--Singapore
Works councils--Singapore
Quality control--Singapore
Quality circles--Singapore
Publisher
Ministry of Finance. Management Services Dept and Civil Service Institute, Singapore, 1982
National Library Board Singapore, 1982
Contributors
Singapore. Ministry of Finance. Management Services Dept.
Civil Service Institute, Singapore
Digital Description
application/pdf, ill.
Provenance
Table of Contents
1. Basic concepts -- 2. Organising WITS -- 3. The steering committee -- 4. The facilitator -- 5. The leader -- 6. The members -- 7. How a WIT operates -- 8. Areas for improvement -- 9. Results -- 10. Rewards and recognition -- 11. The management presentation -- 12. Training -- 13. Selling WITS.
Edition
Copyright
All Rights Reserved. National Library Board Singapore 2009.