How to write effective business letters / B. James



Digitised Book 216.73.216.10 (0)

1994

How to write effective business letters / B. James

Information About

This is a guide to letter writing, giving a large selection of letters for all correspondence. The book covers all types of written communication and gives clear examples of direct and succinct business letters such as following up trade and personal references, appointing new agents and representatives and sending circular letters.

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Additional Details

Title
How to write effective business letters / B. James
Creators
  • James, B.
Subject
  • Business writing
  • Commercial correspondence
Publisher
  • Fairfield Book Publishers, 1994
  • National Library Board Singapore, 1994
Digital Description
application/pdf, 325 p.
Table of Contents
  • 1. The technique of business correspondence -- 2. Basic parts of a business letter -- 3. Avoid the use of rubber-stamp expressions -- 4. Commercial terminology -- 5. Commercial abbreviations -- 6. Words commonly mis-spelt -- 7. Words often confused -- 8. Office premises -- 9. Enquiries and replies -- 10. Orders, their acknowledgement and execution -- 11. Complaints, claims and adjustments -- 12. Payments and collections.
Copyright
  • All Rights Reserved. National Library Board Singapore 2009.