Total quality control essentials : key elements, methodologies, and managing for success / Sarv Singh Soin
Digitised Book 216.73.216.10 (0)
1993
Information About
This book provides a complete introduction to Total Quality Control (TQC) including practical, step-by-step instructions for starting and managing a TQC effort.
Additional Details
- Title
- Total quality control essentials : key elements, methodologies, and managing for success / Sarv Singh Soin
- Creators
-
- Soin, Sarv Singh
- Subject
-
- Total quality management
- Quality control
- Publisher
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- McGraw-Hill, 1993
- National Library Board Singapore, 1993
- Digital Description
- application/pdf, xv, 312 p.
- Table of Contents
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- Foreword -- Preface -- ch. 1. The quality revolution -- ch. 2. Customer obsession -- ch. 3. The planning process -- ch. 4. The improvement cycle -- ch. 5. Daily process management -- ch. 6. Employee participation --ch. 7. Getting started and ongoing management -- ch. 8. Conducting TQC audits, or reviews -- ch. 9. Some thoughts on the essence of TQC -- Conclusion.
- Edition
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- International ed.
- Copyright
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- All Rights Reserved. National Library Board Singapore 2009.