1. Identify your objectives -- 2. Know your alternatives -- 3. Work out the cost/benefit analysis -- 4. Form a steering committee -- 5. Have a planned course of actions -- 6. The proposed hardware -- 7. Hardware maintenance -- 8. Hardware support services -- 9. The proposed operating system -- 10. The application software -- 11. Software maintenance -- 12. Software support services -- 13. Education and training -- 14. Implementation plan -- 15. Site planning -- 16. Investment -- 17. Investment appraisal.
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