This book captures the essence of sales management, with the integrated pedagogical format of each chapter, the diverse variety of cases, and the realism of the text material features.
Preface -- pt. I. The personal selling function. 1. The job of sales management. 2. The sales management environment. 3. Essentials of the selling function. 4. The selling process -- pt. II. Planning and organizing. 5. Sales management planning. 6. Sales forecasting. 7. Sales budgeting. 8 Organization of the sales force -- pt. III. Developing the sales force. 9. Sales personnel planning and recruiting. 10. The sales selection process. 11. Sales training and development -- pt. IV. Directing the sales force. 12. Time and territory management. 13. Sales leadership and supervision. 14 Sales incentives. 15 Sales compensation -- pt. V. Sales-force evaluation and control. 16. Developing a sales evaluation program and establishing standards. 17 Managing the evaluation program. 18. Sales and cost analysis -- pt. VI. Current issues in sales management. 19. International sales management. 20. The future of sales management. 21. Career opportunities in selling and sales management.
Edition
International ed.
Copyright
All Rights Reserved. National Library Board Singapore 2009.