The improvement process : how America's leading companies improve quality / H.J. Harrington



Digitised Book 216.73.216.10 (0)

1987

The improvement process : how America's leading companies improve quality / H.J. Harrington

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Information About

This book takes us step-by-step through the process of building in quality thinking as a way of life. It provides detailed checklists, the basics of statistical analysis, and even outlines of questionnaires for top management and hourly people alike.

Subjects

Quality control

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Additional Details

Title
The improvement process : how America's leading companies improve quality / H.J. Harrington
Creators
  • Harrington, H. J. (H. James)
Subject
  • Quality control
Publisher
  • McGraw-Hill, 1987
  • National Library Board Singapore, 1987
Digital Description
application/pdf, 3.75 MB, 32 p.
Table of Contents
  • Forward -- Preface -- 1. Why improve? -- 2. The improvement process -- 3. Top-management action -- 4. The improvement steering council -- 5. Management participation -- 6. Team participation -- 7. Individual involvement -- 8. System improvement -- 9. Supplier involvement -- 10. Systems assurance -- 11. The long and short of it -- 12. Recognition -- Appendix -- Suggested readings.
Edition
  • International ed.
Copyright
  • All Rights Reserved. National Library Board Singapore 2009.