The book is written in a clear, concise question-and-answer format to help the reader understand the Quality Management Standards. It covers the contents, benefits and history of ISO 9000 Standards.
ISO 9000: 2000 : a guide to quality management standards / Albert Thoo
Creators
Thoo, Albert
Subject
Quality control--Standards
Quality assurance--Standards
Total quality management
ISO 9000 Series Standards
Publisher
Albert Thoo & partners,
National Library Board Singapore,
Contributors
International Organization for Standardization
Digital Description
application/pdf, v, 140 p.
Table of Contents
1 Introduction -- 2 The creation of the ISO 9000 series of standards -- 3 Implementing an ISO 9000 quality management system -- 4 The 8 quality management principles -- 5 ISO 9001:2000 standard -- 6 Intergrated management system -- 7 ISO 9000 certification process -- 8 How do the auditors work? -- 9 ISO 9000 consultancy -- Appendix.
Copyright
All Rights Reserved. National Library Board Singapore 2009.