Theme: Essential Workplace Skills
Adults & Seniors
Learning Package: Communication at Work
Introduction
With the right resources and tips, anyone can become a better communicator. To help you take your communication skills at work to the next level, check out the resources we have compiled here.
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Videos
Improve Your Communication Skills at Work: Top 5 Tips to Improve Your Professional Communication
If you often feel like your message is not getting across, or the people you speak to seem frustrated, this video can help. A career coach shares strategies such as repetition and analogies that will help you save time and energy while communicating.
Improve Your Communication Skills at Work: Top 5 Tips to Improve Your Professional Communication – Youtube (2021, Aug 24). Kara Ronin Retrieved 2021, October 18.
8 Email Etiquette Tips – How to Write Better Emails at Work
Start mastering the art of email writing with these practical ‘do’s and ‘don’ts’ – and fantasise about how you would call out your colleagues and bosses for doing some of the “don’t’s (e.g. do include a call to action in the subject line, and don’t start multiple email threads for the same project).
Source: 8 Email Etiquette Tips – How to Write Better Emails at Work - Youtube (2021, Jul 7). Harvard Business Review. Retrieved 2021, October 18.
Articles
Conquer Your Self-Doubt in Meetings
For those who lack confidence to share their thoughts in a group setting, a global CEO coach explains exactly how they can successfully bring up their ideas - with impact and panache, to boot.
Source: Conquer Your Self-Doubt in Meetings (2021, Jun 21). Sabina Nawaz. Published on Harvard Business Review. Retrieved 2021, October 21
eBooks
Message Received: 7 Steps to Break Down Communication Barriers at Work
Mary E. Donohue (2020), Message Received: 7 Steps to Break Down Communication Barriers at Work, McGraw-Hill Education.
Learn from social scientist and award-winning CEO Dr. Mary Donohue on how you can transform communication at the workplace from a stressor to a tool to alleviate stress.
Retrieved from Libby (a myLibrary username is required to access the eBook).
A World Without Email: Reimagining Work in an Age of Communication Overload
Cal Newport (2021), A World Without Email, Penguin Publishing Group.
How do we escape a workday filled with constant digital chatter and actually focus on doing work? Cal Newport offers a series of principles and concrete instructions on how important communication can be improved and streamlined.
Retrieved from Libby (a myLibrary username is required to access the eBook).
How to Write Effective Business English
Fiona Talbot (2019), How to Write Effective Business English, Kogan Page.
Drawing from case studies and real-life scenarios, this book will walk you through how to respond in different situations, and help you express yourself in writing clearly, concisely, and confidently.
Retrieved from Libby (a myLibrary username is required to access the eBook).
Programmes
Hoping to brush up on your speaking and writing abilities? Sign up for the Get Professional Series of programmes at go.gov.sg/get-professional-series.
References
1. 12 Top Job Skills for Any Industry: Transferable Skills You Need. (2021, April 20). Indeed. Retrieved 2021, October 18 from https://www.indeed.com/career-advice/career-development/top-job-skills
2. Types of Communication. (2021, January 19). Valamis. Retrieved 2021, October 18 from https://www.valamis.com/hub/types-of-communication