Emotional intelligence for leadership effectiveness : management opportunities and challenges during times of crisis / Mubashir Majid Baba, Chitra Krishnan, Fatma Nasser Al-Harthy, editors.
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Includes bibliographical references and index.
Title
Emotional intelligence for leadership effectiveness : management opportunities and challenges during times of crisis / Mubashir Majid Baba, Chitra Krishnan, Fatma Nasser Al-Harthy, editors.
Artist
Baba, Mubashir Majid, editor.
Subjects
Language
English
Type
Book
Abstract
"This new volume provides a broad yet in-depth examination of the workplace challenges faced due to COVID-19 through the lens of emotional intelligence and the roles of leadership. Offering multiple perspectives--theoretical, philosophical, qualitative, and quantitative, this volume brings together many voices from leadership experts on how to effectively apply emotional intelligence principles and strategies to navigate the mental and psychological challenges facing the workforce as well as those in management roles. The diverse range of topics address meeting the psychological and emotional health needs of the workforce and the varied roles of management and leadership. The book discusses the elements caused as a result of the pandemic, such as anxiety, depression, and stress; social distancing; financial difficulties; and the continuous spread of negative information through social media. The book offers creative strategies on: how to use emotional intelligence as a tool to manage conflict, emotions, and behavior during crisis; how to adapt--and even thrive--in the "new normal"; how to gauge and enhance emotional resilience of leadership and the workforce; how to practice ethical leadership in crisis management; how to use mediative fuzzy logic to deal with inconsistent information providing a solution when contradiction exists; how to encourage self-care approaches during the pandemic COVID-19; how to build a supportive organizational culture that helps to promote encouragement and acknowledgment, strong team connections, continuous education, and investments in staff development. The volume takes into consideration the unique challenges of some specific sectors, including pharmaceutical, hospitality and tourism, and medicine and healthcare, higher education, and offers information on how to help gain a work-life balance."-- Provided by publisher.