NLB has a Code of Conduct which lets customers know what type of behaviour is expected or desired of them, when they are visiting our public libraries, which is a public and shared space.
It also helps to ensure that customers have a positive experience during their visits and encourages good library etiquette and respect for staff and other customers.
There is a separate code for the Children’s areas, as there are additional expectations here. The Children’s Code of Conduct is aimed at parents and caregivers of children 12 years old and below, in line with the collections and services available in these areas. The aim is to provide a safe space for our younger patrons.
The Children’s areas will not be as quiet as the rest of the library, and reading aloud to children is encouraged, but not too loudly.