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Document Delivery Service

Document Delivery Service (DDS) at the National Library supplies document reproductions from the physical collections (books, journals, newspapers, microfilms) of the National Library Board of Singapore libraries.

DDS is a chargeable service, and the supply of documents is governed by copyright restrictions in accordance with the laws of Singapore.

Request Form

  • Place your ONLINE REQUEST here (This service is temporarily unavailable until further notice.)
  • In-person at any information counter at Lee Kong Chian Reference Library (LKCRL)

Eligibility

  • Institutional or corporate members of the National Library Board (NLB)
  • Government ministries and statutory boards in Singapore
  • Overseas libraries and individuals residing outside of Singapore

Delivery Method

  • Email
  • Registered Post
  • Self-collect at Level 8, Information Counter, Lee Kong Chian Reference Library. For those collecting materials on behalf of others, as a form of verification, the person collecting must produce any of the following documents:

  • Email correspondence between requestor and DDS staff

Payment Method

  • Paypal
  • Cashcard **
  • EZ-Link Card **

  ** for residents in Singapore only

Cost

  • Postage and other applicable 3rd party charges shall be borne by the customers.
  • Payment details can be found here.

Delivery Time

  • Our staff will get in touch with you within 3 working days upon submission of your request.
  • Processing and delivery time will be dependent upon the volume of your request and the delivery mode.
  • For self-collection at Lee Kong Chian Reference Library, our staff will contact you once your document is ready for collection or delivery.
  • For delivery by post, delivery time can take between 1-3 weeks.

Queries

Last Updated On 05 Jun 2020