Key Statistics

2017 in Figures

Patrons

Library membership for public libraries

2.4

million
Library Loans

30.9

million
Refers to loans of physical books and eBooks borrowed at public libraries, NLB’s websites and mobile app.
Customer Satisfaction Index

4.40

out of 5
Derived from an annual survey conducted to gauge the customer satisfaction of NLB patrons, with a maximum score of 5.

Visitorship

Library

26

million
Former Ford Factory

105,409

Digital

78.7

million
Refers to the number of downloads from NLB’s websites, subscribed databases and eBooks.

Collections

Books, magazines and audio-visual items

7.5

million
eBooks

0.7

million
Singapore materials deposited

1.28

million