Privacy Statement

This is a Government of Singapore website. If you are only browsing this website, we do not capture data that allows us to identify you individually. The National Library Board, Singapore (NLB) collects information from our users for a number of reasons, the chief one being to better understand our users and their needs.

Please read carefully our policy on data collection and use of the data collected.

When is information collected from you?


What is the information used for?

What about Children's Privacy?

The NLB takes special care to protect the privacy needs of children under the age of 13 and encourages parents to be an active participant in their child's online activities and interests.

Can you opt out?

Whenever we send you any information, we will include instructions on how to unsubscribe and a link to do so. If you do not wish to receive further information of a similar nature, you may unsubscribe via this link or by sending us email at helpdesk@library.nlb.gov.sg.


Will your personal information be shared with anyone?

We are committed to safeguarding your privacy. As a general rule, we do not disclose specific information about our users to any third parties unless so required by law or any government agencies. All communication whether from us or our business partners will be sent to you by us. However, in the event that you participate in contests or other promotional programs on our site sponsored or organized by third parties or purchase goods and services offered by third parties or offer goods and services to third parties on our sites, your information may be disclosed to and used by such third parties.

How your data is protected?

The NLB will take reasonable steps to ensure that personal data are protected from unauthorized access. Any information gathered by the NLB is stored in systems that may only be accessed by authorized staff of the NLB using assigned user ids and passwords.

Use of cookies


The NLB uses "cookies", where a small data file is sent to your browser to store and track information about you when you enter our websites. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. While this cookie can tell us when you enter our sites and which pages you visit, it cannot read data off your hard disk.

If you choose to make an application or send us an email for which you provide us with personally identifiable data, we may share necessary data with other Singapore Government agencies, so as to serve you in a most efficient and effective way, unless such sharing is prohibited by legislation. We will NOT share your personal data with non-Singapore Government entities, except where such entities have been authorized to carry out specific Singapore Government services.

For your convenience, we may also display to you data you had previously supplied us or other Singapore Government agencies. This will speed up the transaction and save you the trouble of repeating previous submissions. Should the data be out-of-date, please supply us the latest data. We will retain your personal data only as necessary for the effective delivery of public services to you.

To safeguard your personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies.

This site may contain links to non-Singapore Government sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those sites

Contact Us
Please email to qsm@library.nlb.gov.sg.

(a) For any enquires or feedback on our data protection policies and procedures,
(b) If you require more information on or access to the data which you have earlier provided to us.

 

Last Updated On 9 April 2015